Help Center



When will my order be dispatched?

When will my order arrive?

My order has arrived damaged or I'm missing part of my order

Will I have to pay import duties or Taxes?

How do I track my order?

Payments and Billing

What forms of payments do you accept?

What currency will I be charged?

Returns and Refunds

How do I return my product for a refund?

I need help with my order

What happens if I want to cancel my order?

What if I forget to apply my discount code?

Oops! I've entered the wrong shipping address!

Product Info

So what’s in Pink Charcoal exactly?

How do I use Pink Charcoal Activated Powder?

How do I use the Day and Night toothpastes?

How do I get my hands on some Pink Charcoal?!

Is it safe for pregnant and breastfeeding women?