Our delivery partner is currently experiencing delays of Australian and International orders due to COVID-19.You will experience a delay in receiving your order at the moment. This is because all postal networks worldwide have had to implement strict safety policies which slows down the delivery process. Also postal services are experiencing high volumes through their networks which further adds to the delay. It’s unavoidable and there is nothing we can do to speed up getting your order to you.
We would appreciate your patience during this difficult time and know that our customer service and dispatch teams and your local shipping courier are working as hard, fast and safe as they can to get your Pink Charcoal order to you. Unfortunately we have had to temporarily pause deliveries to some countries due to COVID-19.